Work orders that follow the repair
Track customer approval, symptoms, status, priority, internal notes, photos, parts used, labor, payments, intake tickets, bench tags, and invoices.
Arcade & pinball repair + route operations
BenchBuddy
Run arcade and pinball repair work plus route operations—from work orders, parts, invoices, and manuals to locations, game collections, mileage, and revenue—in one private desktop app.
Apple Silicon + Intel Mac
14-day trial
Local shop data
Made for repair flow
Intake, diagnosis, parts, labor, invoice, payment, pickup.
Your database stays local
Customer and job records live on the shop computer.
Useful without a cloud account
Back up, export, and sync through folders you control.
Product tour
One workspace for the whole repair bench.
BenchBuddy keeps the day-to-day repair shop work in one place, so you are not bouncing between spreadsheets, handwritten tickets, file folders, and memory.
Customers and the repair queue together
Search customer records, manage an ordered future-repair queue, see multi-month wait time and follow-up reminders, then convert an entry into a linked work order.
Manuals where the job is
Open service PDFs, reveal local files, store web references, search libraries, and keep repair documentation close to the work order.
Shop workflow
From route collections to revenue reports.
BenchBuddy is more than a ticket list. It keeps route collections, machine performance, mileage, tax exports, open invoices, and bench work connected.
Route operations
Track locations, games, collections, cashless revenue, service attention, pull lists, and route reports.
Game-level history
See movement, collection history, average pull, service notes, and operator splits for each routed game.
Location detail
Open a route location to review games, readers, split totals, collection logs, notes, and service history.
Revenue snapshots
Review collected totals, open balances, invoiced work, sales tax estimates, route revenue, and average work order value.
Exports and reports
Pull operational lists, invoice date ranges, monthly sales tax reports, expenses, customers, work orders, and inventory exports.
Business mileage
Log business trips and mileage separately so year-end tax records are easier to prepare and export.
Parts inventory
Search and group parts, track stock and cost, flag low inventory, save supplier links, and record where every item is stored.
Shop expenses
Track vendors, categories, due dates, payment status, and yearly spending, with filters and CSV import for faster bookkeeping.
What it does
Built from a working shop’s actual needs.
Customers
Names, contact details, notes, search, work-order counts, and an integrated repair queue with aging, follow-ups, priorities, pictures, history, and work-order conversion.
Work Orders
Device details, symptoms, status, priority, approval, warranty, invoice date, notes, photos, labor, parts, payments, and a newest-first history.
Shop Notes
Capture repair tips, diagnostic clues, machine quirks, follow-ups, and parts to order with categories, tags, pictures, pins, search, and work-order links.
Invoices + Printing
Print intake tickets, bench tags, and customer invoices with your shop information and invoice terms.
Payments + Revenue
Record payments and review paid totals, outstanding balance, invoiced totals, sales tax, average work order value, and collection rate.
Reports
See what is on the bench, unpaid jobs, invoices by date range, monthly sales tax, and CSV exports for work orders, customers, and inventory.
Backups + Sync
Export backups and data bundles, restore carefully, and sync through a shared folder like iCloud Drive, Dropbox, a NAS, or a local network share.
Local-first
Not another cloud dashboard for your customer list.
BenchBuddy is a desktop app. Your shop data is stored locally on your computer, with backup and export tools built in. If you want to use more than one computer, BenchBuddy can work with a shared folder workflow you control.
- Customer and job records stay on your machine.
- Subscription checks are for licensing, not hosting your repair data.
- If your subscription lapses, you can still view and export your records.
Simple pricing
BenchBuddy Pro
Annual desktop subscription for one active Mac, with local data storage, license activation, and ongoing updates. Apple Silicon and modern Intel Macs are supported; Windows availability will be evaluated from customer demand.
$99/year
Plus applicable sales tax.
- Apple Silicon and Intel Mac installers
- 14-day in-app trial
- 30-day offline grace period
- Local database, backups, and CSV exports
- View and export access if subscription lapses
Founding testers can enter the private promotion code provided to them at checkout.
Applicable sales tax is calculated at checkout from the purchaser's location information.
Downloads
Mac first, with Windows guided by demand.
BenchBuddy 1.0.18 is available as signed and notarized downloads for Apple Silicon and Intel Macs running macOS 12 Monterey or later. Choose the installer that matches your Mac. Windows is not available yet; repair shops can join the interest list so we can measure real demand before committing to a Windows release.
Apple Silicon Mac
Version 1.0.18 · M1, M2, M3, M4, or newer · macOS 12 Monterey or later
Intel Mac
Version 1.0.18 · Intel processor · macOS 12 Monterey or later
Interested in Windows?
Email us to join the Windows interest list and tell us about your shop.
Both Mac downloads are signed and notarized and include a 14-day trial. A BenchBuddy Pro subscription is $99 per year, plus applicable sales tax, for one active Mac. Intel Macs on older macOS releases—including High Sierra—are not supported.
FAQ
Clear answers before you install.
Is BenchBuddy a cloud app?
No. BenchBuddy is a desktop app. Your work orders, customer records, inventory, expenses, and manuals are stored locally on your computer.
How does the subscription work?
BenchBuddy Pro uses license activation. The app can keep working offline for a grace period and checks subscription status periodically.
Is sales tax included in the $99 price?
No. $99 is the annual subscription price before tax. Where required, applicable sales tax is calculated at checkout using the purchaser's location information.
Can I use it on Windows?
Not yet. BenchBuddy currently supports Apple Silicon and Intel Macs running macOS 12 Monterey or later. Join the Windows interest list to help guide the decision.
What happens if my subscription lapses?
You can still view and export your data. Creating or changing records requires an active subscription.
Who supports BenchBuddy?
Email m_mandarano@yahoo.com for support.